At Bright Stars Nursery we believe the welfare and safety of all children in our care is paramount. All children have the right to enjoy the activities of the Nursery in a happy, safe and secure environment. We adhere carefully to all legislative requirements, including those of the Children Act, and promote good practice at all times regarding the safety and welfare of the children.

If any member of staff suspect a child is being abused, they will immediately inform the Team Leader, who will discuss the issues surrounding the suspicion of abuse with the designated person in the organisation – Mrs S Bari.

Other aspects which contribute to safeguarding are all adhered to and implemented, such as:

  • Appropriate staff ratios
  • CRB checks
  • Security
  • Sign-in systems for visitors
  • Confidentiality
  • Health and Safety
  • Hygiene
  • Fire Drills

If you would like further clarification on any of our systems then please do not hesitate to ask.

Mobile phones, cameras and video recording equipment

We have a strict policy on the use of mobile phones on the nursery premises. If you arrive at the nursery whilst on the phone, the staff will not allow you entry or hand your child over till you have completed the call. The same policy applies to cameras and recording equipment.


Our staff will not allow your child to leave the nursery with anyone unknown to them. If there is a need to change the collection arrangements, please inform staff and ensure the person has the unique password which is recorded in the child’s file.

If your child is not collected by the end of the session:

  • the team leader will contact you to ascertain the reasons for non-collection;
  • failure to make contact will result in our calling emergency contacts;
  • the team leader/deputy team leader and an additional member of staff will remain with the child until the he/she is collected. A late collection charge for every five minutes will apply to cover additional staffing costs;
  • If the child is not collected after one hour and there is no one who can be contacted, we apply the procedures for uncollected children.


If your child is involved in an accident in the setting, we will make a record of it in the ‘Accident Book’ and administer First Aid if required. If the accident is of a more serious nature, or the child remains unsettled, the parent may need to be contacted.